Returns & Refunds Policy
Hassle-Free Returns Within 7 Days
Return Conditions
You can return any purchased item within 7 days of delivery if:
- The product is damaged, defective, or physically broken on delivery.
- The product size, description, or color does not match the product page.
- The seal, tags, packaging, or brand box are completely intact (where applicable).
Refund Timeline
Once we receive and inspect your returned package:
- Refunds are processed back via BKash, Nagad, or Bank Transfer.
- Refund processing takes 3 to 7 business days.
- Shipping charges are non-refundable unless the return is due to our quality defect or error.
How to Initiate a Return
1. Take clear photos of the packaging label and the item in question.
2. Send us a message on our Official WhatsApp number: +880 1724-989478.
3. Pack the items securely and we will arrange a reverse pickup or request you to courier them back.